Welcome to Airstream Customer Support
Corporate Address
Airstream Inc.
419 West Pike Street
P.O. Box 629
Jackson Center, OH 45334-0629
Phone: 877-596-6111
Fax: 937-596-7939
Welcome to Airstream Customer support! Our goal is to provide our customers with a World Class experience.
Although we encourage our customers to contact their selling dealer first with any sales or service-related issues, we are always here to assist and answer your questions. If your dealer is unable to resolve a problem, please contact our Airstream Customer Support. Before contacting us, however, please refer to the Frequently Asked Questions for the category in which you are interested. Many of the most common questions asked by owners are answered in these FAQs.
Our hours of operation are from 8am to 5pm EST. Monday-Friday. To contact Airstream Customer Service, please give us a call at 1-937-596-6111.
Toll Free Automated Technical Support Line: 1-877-596-6505.
Your calls and e-mails are very important to us and will be returned within 24-48 hrs Monday through Friday.
Department Contacts:
Vintage Airstream
Will assist in older model questions or issues. Before contacting Vintage Airstream, please have the following information handy:
- Your telephone number
- Model and model year
- Last six digits of the serial number
Customer Support
Will assist in warranty or current model information. You can find information about your warranty in your owner's manual as well. Contact Customer Support.
Airstream Sales
To find out about our products and services, use our Find A Dealer tool to locate your closest Authorized Airstream Dealer. If you are requesting a brochure you can download them as well on our website. If there are any other questions feel free to contact our sales department they will be happy to answer all of your questions.
Online Store
Visit the Airstream Online Store to purchase Airstream parts, supplies, accessories, and gifts. To purchase by phone, call 1-877-596-6111 or email the Airstream Online Store for questions about billing, orders, or your account.
Media Relations
If you are a member of the media and would like to create an Airstream story, email Media Relations to learn more about Airstream and the Airstreamer culture.
Contact Airstream
The rules are simple: be friendly and gentlemanly and you will be received everywhere. —Wally Byam