Customer Council

Now accepting applications for the 2020 cohort

On Airstream’s inaugural globetrot, Wally Byam discovered the power of open communication between his customers and the designers, engineers, and builders back at HQ. His insight and attention to feedback from Airstream owners was essential to the company’s early success. Those small ideas often led to lasting innovations. That tradition continues today.

The Airstream Customer Council (ACC) carries forward Wally Byam’s vision of continuous improvement through real-world feedback. The volunteer positions on the council provide strategic insight on how Airstreamers play, work, learn, and live while traveling. The council is an essential part of improving the Airstream experience across the board – not just the products, but the sales, service, and owner experience as well. ACC members serve a one-year, volunteer term. We encourage applicants from the 2019/2020 ACC to apply again for the 2021 cohort.

What Members are Saying about the ACC

“I enjoyed the senior leadership involvement in the meetings. They demonstrated commitment to the customer base, employees, and future of the company.”

“Thank you for the opportunity. I am still impressed that Airstream runs the ACC and talks directly to customers in this way. It was a privilege to participate!”

“If you love Airstream, you can make it even better.”

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Interested In Joining the ACC?

We are now accepting ACC applications for the next cohort which starts January 2021. By signing up, you agree to receive The Rivet, Airstream’s email newsletter.

Apply Now