FAQs

Topics

  • All
  • Careers
  • Company
  • Customer Service
  • Documents and Manuals
  • Factory Tour
  • Products
  • Programs

All Airstream Travel Trailer exterior lengths are measured from the center of the hitch to the end of the rear bumper. While most of the model floor plan names indicate the trailer length, please see each floor plan specifications page to view the exact dimensions.

We’re sorry to hear it, but we’re sure we can help. Please contact Airstream Customer Support here or call 1-937-596-6111.

Due to the large volume of Airstream travel trailers and touring coaches we build, we do not offer customization. We do offer tools to help you choose the right Airstream for you, like our Compare Travel Trailers tool, and our Build Your Own Touring Coach tool.

Our headquarters is located at 420 W. Pike St. (State Road 274), Jackson Center, Ohio, 45334. Headquarters includes several buildings on both sides of the street. If you’re visiting for a factory tour or for service, head to the lobby of the Airstream Factory Service Center (Northeast side of the street).

We’re currently building a brand new headquarters in Jackson Center. Read more about the new facility here.

Wally Byam founded Airstream in 1931 in Culver City, California. After experimenting with building travel trailers that made camping much more comfortable than rugged, Wally rented a building and opened a small travel trailer factory. The factory has moved since then, but that’s where Airstream was born.

Read more about Airstream’s history here, and more about Wally’s personal history here.

Airstreams were originally built in California, but by 1952, the company had outgrown their space. Rather than stay out west, Airstream founder Wally Byam scouted locations in the midwest where the company could grow and contribute to a community. That year, Airstream officially called Jackson Center, Ohio home.

Read more about Airstream’s history here, and more about Wally’s personal history here.

Wally Byam created the very first Airstream travel trailer in 1929 and founded the company we now know as Airstream in 1931. Read more about Wally, his life, and how he got inspired to create an American icon here.

The prices of our travel trailers and touring coaches vary based on the size, floor plan, and features we build in. Each product’s price is listed right here on our website. Use our menus on the top left to choose a product, or go to our travel trailers page or touring coach page.

You should also talk to your Airstream dealer about what the final price of your Airstream could be. To find your dealer, click here.

Use our dealer locator here. And when you need to refer back to it, you can find it in the top right corner of every page of our website.

Each new Airstream comes with a 3-year Airstream Limited Transferable Warranty and 3 years of Coach Net 24/7 Roadside Assistance.

Talk to your Airstream dealer for further details on warranty coverage. If you need help finding your dealer, start here.

Yes, and you can purchase those batteries and any parts needed through your local Airstream dealership. To find your dealer, click here.

Back in the early days of the Wally Byam Caravan Club International, each Airstream that traveled with the caravan was given its own unique number. You can read more about the original caravans and the Airstream numbers here.

You can also give your Airstream its own unique, official name using our registry here.

It takes approximately 350 hours to build each and every travel trailer. Why? Because we build the right way, even if it’s not the easiest or fastest way. Learn more about our process and how we ensure quality meets our own personal standards here.

75% of the hundreds of thousands of Airstream travel trailers we’ve made since 1931 are still roaming the highways all over the world. How? We build them to build not just a lifetime, but for generations and generations to come. Read more about quality story here.

Historic product information, ads, articles, and more are located in our Document Archive. You can search for your specific product or browse our archives to find all sorts of interesting stuff.

Our Document Archive includes parts books for all Airstream models from 1998 through the present model year. Our Manuals page includes owner’s manuals from 2001 through the present model year.

We recommend consulting the manual for your Airstream to see what parts you need first. Find your manual here.

Once you have your manual, connect with your Airstream dealer to order the right parts. To find your dealer, click here.

The Airstream factory tour starts at 2 p.m. EST Monday through Friday. Meet in the lobby of the Airstream Factory Service Center with time to spare so you can check in and get ready for the tour. For more info on where to go, what to wear, and what you’ll see, click here.

Tour walkins are welcome and you do not have to register to attend unless you have a group of 25 people or more. If you have special needs, we encourage you to reach out ahead of time and let us know so we can create a tour experience that works for you.

Learn more about the factory tour here.

The factory tour is free! We’re happy to offer this service to anyone who’d like to attend. For more information on what to expect, what to wear, and when to arrive, click here.

Do you have an Airstream or just an adventurous spirit and a reason to hit the road? We want to hear all about it.

If you’re interested in being part of our Endless Caravan, fill out the form here and tell us more about yourself.

Airstream Ambassadors are Airstream owners who welcome others to the community, help answer questions, attend events, and embody the Airstream brand out there in the world.

If you’re an Airstreamer and interested in being an Ambassador, fill out the form here and tell us more about yourself.

The Wally Byam Caravan Club International is the world’s largest Airstream club. Join with other Airstream owners and get involved in rallies, travel caravans, and other events. Start with a visit to their website here.

Thank you for your interest in working at Airstream. Due to the volume of résumés we receive, we sadly can’t respond to every single one. We do, however, hold onto résumés for three years and continually contact applicants if we have positions that match their knowledge, skills, and abilities.

To learn more about Airstream careers, click here.

"Touring coach" is our name for Airstream motorized RVs. Browse our full line of touring coaches here.

Travel trailers can be towed with a variety of vehicles and are made for a variety of uses – from hauling to traveling to full-time RVing. Browse our full line of Airstream travel trailers here.

Have a different question? Ask away.